And when you do, the company blows you away with its storage options, excellent customer service, and … Multiple other families were at the facility dealing with the same mess and the CubeSmart Customer Service Rep (called 800#) said ‘sorry, the facility is closed’, so he could only “report” the issue. If you continue to have trouble, contact us at 1-800-350-2127. Laying the Foundation. As a Customer Service Associate/ Key Holder (Full-Time), the compassion you show to customers, the care you take in handling your retail store and their belongings, the way you collaborate with your fellow teammates, and the passion you take in learning and growing with us counts. This is self storage on your terms! Department is responsible for all events, communications, and training related to Customer Service and Culture. Thank you for the excellent customer service! Yes. Useful. Voice your opinion today and hear what 182 customers have already said. Provide an email address and password, and we'll get it ready for online access. 1 CubeSmart Customer Service interview questions and 1 interview reviews. The safety and wellbeing of our teammates, customers, and neighbors has always been our top priority. CubeSmart Cons: Customer service. The WOW! AVOID CUBESMART Useful. Reply. A basic understanding of reading financial reports and managing expenses. I called and emailed management and CubeSmart Corporate about the situation and never received a call back or reply to my email. Use our storage unit size guide. You've already flagged this Karen Finney 1 review. At CubeSmart Self-Storage we say that it’s what’s inside that counts.That’s where you come in. It’s simple, fast, and can be done anytime, anywhere, and on any device. On occasion, you may need to lift and/or move up to 50 pounds. Listen to customers to understand their unique situation and recommend solutions and products that meet their needs based on your expertise, CubeSmart training, and available in-store technology. "@context": "http://schema.org", }. As a Customer Service Associate / Keyholder (Part-Time), the compassion you show to customers, the care you take in handling your retail store and their belongings, the way you collaborate with your fellow teammates, and the passion you take in learning and growing with us counts. Need a little extra comfort for your stuff? Enter the email address you use to log in and we'll send your password to the contact email address linked to this account. Comment. If you need to register or would like to change your email address or password, this page will let you do so. Log in to access your account, view your billing statement and make online payments. As a Customer Service (Full-Time), the compassion you show to customers, the care you take in handling your retail store and their belongings, the way you collaborate with your fellow teammates, and the passion you take in learning and growing with us counts. The insurance refused to pay for any of my items so I reached out to cubesmart and they won't even call me back. Disclaimer: *Storage unit sizes are approximate and subject to availability. As a Customer Service Associate II / Keyholder, the compassion you show to customers, the leadership role you play in handling your retail store and their belongings, the way you collaborate with your fellow teammates, and the passion you take in learning and growing with us counts. CUSTOMER SERVICE: 1-877-279-7585. We’ve simplified the … Continue reading "Contact-Free Rental" Learn about CubeSmart culture, salaries, benefits, work-life balance, management, job security, and more. Overview At CubeSmart Self Storage we say that it's what's inside that counts.That's where you come in. I should have known better I should have known better. Horrible customer service and the insurance is a scam. CubeSmart is one of Move.org’s best self-storage companies.It’s one of the largest storage unit providers in the US, so it’s easy to find a nearby facility. Your convenience is our top priority. Rent Online and Move In Contact-Free Your convenience is our top priority. 326 CubeSmart reviews. Customer Service: Email our Customer Service specialists Call 1-844-248-3104. "name": "1Contact-Free Rental" CubeSmart is making self storage flexible and easy by providing all the amenities and services you or your business will need with the most trained staff in the industry. Once you’ve placed your items into your unit, use the lock to secure your belongings. Horrible customer service and the insurance is … I've been with CubeSmart for about 6 months now, and I'm already seeing a rent increase. "position": 1, Free interview details posted anonymously by CubeSmart interview candidates. If you chose a unit with a “first month free” promotion, the administrative fee still applies. "name": "Home" CubeSmart is a place where you'll make a difference, helping customers during some of their most challenging times, making a difference when they need it most. A positive, outgoing personality with passion for helping people. OUTSTANDING customer service at store 6330 in Surprise, AZ I store my stuff at store 6330. Apple and the Apple Logo are registered trademarks of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC. Learn more here. We offer a variety of free and premium storage services at our stores to save you time. No waiting for office hours, no rushing, and no surprises. customer service: 1-877-279-7585 Forgot your password? "@type": "ListItem", We’ve simplified the storage experience with SmartRental. Advertisements Some … Average salaries for CubeSmart Customer Service Representative: $32,985. Do not use! Register below to access your account, view your statements, and make payments online. "@type": "ListItem", CUSTOMER SERVICE: 1-877-279-7585. Become an expert on the leasing process, explaining it to customers and managing all aspects of rentals from making a sale, to taking payments, to selling merchandise, to offering insurance and making collection phone calls. Each installed CubeSmart location has one BrightSign network-enabled HD1010 digital signage player and one 46-inch commercial-grade monitor. "position": 2, Unify brand, product and service messaging across more than 350 stores nationwide; Enhance customer service by providing clear, concise recommendations to storage and logistics questions That is true now more than ever. This is the fifth time CubeSmart has been recognized by ISS readers, having won in the Best Customer Service category in 2014 and 2012 as well as the Best Call-Center Services category in 2015 and 2013. { 2 CubeSmart reviews. It is disheartening to know that hundreds of companies who share values that honor and respect the customer, CubeSmart is not one. We found your account, and it looks like you are registered with the email address shown at right. "position": 2, Click here to learn more. Click here for offer details. Bill Pay: Pay your bill online Call 1-888-645-8236. View this and more full-time & part-time jobs in … Apply to Customer Service Representative, Retail Sales Associate, Store Manager and more! Our content is free because we may earn a commission if you purchase products after clicking ads on our website. Overview. View our current openings. That means your unit will be prepared for whenever you are ready to move in. A free inside look at company reviews and salaries posted anonymously by employees. Your unit will be secured with a tamper-resistant seal. Here at CubeSmart, a commitment to customer service is at the foundation of our unique culture. } ] "itemListElement": "@type": "ListItem", I couldn't be happier with the service I get here. Our teammates will ensure a cleaned and prepped storage space for arrival. Reviews from CubeSmart employees about working as a Customer Service Representative at CubeSmart. That’s whereyoucome in. Customer service is at the heart of CubeSmarts unique culture, commented CubeSmart President Chris Marr. If you already registered your account, sign in here. "item": Useful. As a reminder, once you’ve accessed your unit, you must review, sign, and submit your CubeSmart Lease Agreement within 24 hours of receipt if you have not already done so. 96 views . CubeSmart Cons: Customer service. Process daily, weekly, monthly, and annual reports; participate in monthly Profits & Loss reports; submit invoices; and work with vendors. A passion for customer service and helping people. "item": "@id": "https://www.cubesmart.com/", Take ownership of your store's retail business, including operating the point of sale system, processing reports, and making bank deposits. At CubeSmart Self Storage we say thatit’s what’s inside that counts. Advertisements Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. Log in to access your account, view your billing statement and make online payments. Otherwise, your access to the property may be revoked until the Lease Agreement is signed. It’s the simple way to manage your account anytime and anywhere. "position": 2, Click here to learn more. With SmartRental, your rental begins as soon as you complete the process. Other restrictions, taxes, fees, and insurance requirements may apply. Our website collected and compiled various consumer reviews about CubeSmart and Public Storage as well as customer ratings and recommendat The easy way to complete your storage unit rental online, on your time. You can contact the customer service representative of CubeSmart calling CubeSmart's helpline phone numbers. "@type": "BreadcrumbList", Overview At CubeSmart Self Storage we say that it's what's inside that counts.That's where you come in. If you want to bring your own lock, you can return the CubeSmart-provided lock to the manager for a credit on your account. CUSTOMER SERVICE: 1-877-279-7585. CubeSmart was awarded Best Customer Service in 2012 by Inside Self-Storage. They ended up having a sewer leak destroying my items which is everything I moved from my home across the country to my new state. A free inside look at company reviews and salaries posted anonymously by employees. Verify your account. That’s whereyoucome in. Footnote: †Promotions available on select units and cannot be combined with other offers except for our military discounts. { 1 CubeSmart Customer service associate ii jobs in Morganville, NJ. All rights reserved. Valid driver's license and insurance with access to reliable transportation used during the workday. { You are here: Home » CubeSmart Services » Contact-Free Rental { { These added options are available to our Customers at time of rental. | Read 161-180 Reviews out of 218 CubeSmart review from Sunrise Manor, Nevada rated 1.0/5.0: Stay as far away as possible from this company. Inside your unit, you will find a welcome bag and helpful information about your facility, as well as your lock. Do you agree with CubeSmart Self Storage's TrustScore? Having trouble setting up your account? It’s simple, fast, and can be done anytime, anywhere, and on any device. PissedConsumer1114340. A free inside look at company reviews and salaries posted anonymously by employees. CubeSmart President Chris Marr had this to say about the award: “Customer service is at the heart of CubeSmart’s unique culture…We have strived to redefine service in the self-storage industry with the rollout of our logistics services and other enhanced amenities, and we have even established a … Pay your bill, access your personal gate code, and more, from the palm of your hand. Competitive hourly rate Paid Time Off - Vacation, Sick, and Holidays. "url": "https://www.cubesmart.com/cubesmart-services/", Share. Responsibilities . Copyright 2020 CubeSmart. "@id": "https://www.cubesmart.com/contact-free-rental/", 314 CubeSmart reviews. },{ "url": "https://www.cubesmart.com/", Laying the Foundation. If you have any questions about your lease or access, please contact your store manager. As a Customer Service Associate/Key Holder (Full-Time), the compassion you show to customers, the care you take in handling your retail store and their belongings, the way you collaborate with your fellow teammates, and the passion you take in learning and growing with us counts. A free inside look at company reviews and salaries posted anonymously by employees. Customer Service Associate II / Keyholder (Full-Time) CubeSmart - Bourne, Massachusetts Customer Service Associate/ Key Holder (Full-Time) Here, you'll belong to a team that works together to simplify challenges and innovate solutions that … Enter the email address you use to log in and we'll send your password to the contact email address linked to this account. Review #1114340 is a subjective opinion of . Voice your opinion today and hear what 229 customers have already said. CubeSmart Commitment: Stringent Cleaning and Social Distancing Practices To meet evolving expectations during the COVID-19 pandemic, we are taking precautionary measures and cleanliness to the next level. All you have to do is confirm your rental information in our secure online form and electronically sign your lease. As a Customer Service Associate/ Key Holder (Full-Time), the compassion you show to customers, the care you take in handling your retail store and their belongings, the way you collaborate with your fellow teammates, and the passion you take in learning and growing with us counts. Serve in an advanced role at your store by collaborating with our training team on developing store team members to enhance sales and service, participating in financial reviews with your District Manager and store team, and coordinating and conducting disposal sales. } Learning the Culture. Reserve a storage unit at one of our 1200+ facilities today to lock in your storage deal. Our SmartRental system is set up to be entirely transparent so you understand what you’re paying for. Overview At CubeSmart Self Storage we say that it's what's inside that counts.That's where you come in. US. College education is a plus. Department is responsible for all events, communications, and training related to Customer Service and Culture. Apply to Customer Service Representative, Retail Assistant Manager, Retail Sales Associate and more! Paying your bill online is fast, secure and convenient. For your peace of mind, CubeSmart has locks that are the industry standard for securing your storage unit. You don’t even have to step foot in an office. Employment: Looking for employment opportunities at CubeSmart? Rent Online with SmartRental The easy way to complete your storage unit rental online, on your time. "url": "https://www.cubesmart.com/contact-free-rental/", As a Customer Service Associate II / Keyholder, the compassion you show to customers, the leadership role you play in handling your retail store and their belongings, the way you collaborate with your fellow teammates, and the passion you take in learning and growing with us counts. A free inside look at company reviews and salaries posted anonymously by employees. Follow the steps below to check the status of your CubeSmart account. 318 CubeSmart reviews. You’ll also make your first month’s payment for your storage unit at this time. Do you agree with CubeSmart Self Storage's TrustScore? A free inside look at company reviews and salaries posted anonymously by employees. What you ’ ll also make your first month free ” promotion, the fee... Or would like to change your email address and password, this page will you... Free ” promotion, the administrative fee still applies Service Associate/ Key Holder ( Full-Time ) -. In to access your account, and no surprises found your account, sign in here items into unit. Ii / Keyholder ( Full-Time ) job in Fremont, CA unit, you may to! By employees registered trademarks of Google LLC from the palm of your 's. Cubesmart interview candidates driver 's license and insurance with access to the contact email address: for purposes... Footnote: †Promotions available on select units and can not be combined with other offers except for our military.., Sick, and we 'll send your password to the contact email address password... Bourne, Massachusetts Customer Service Representative, Retail Sales Associate and more Karen Finney 1 review 1-844-248-3104! Of sale system, processing reports, and insurance with access to the email. And it looks like you are ready to move in Contact-Free your convenience is our top.! Reading financial reports and managing expenses values that honor and respect the Customer CubeSmart! 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