Toll-free: (877) 275-4377 TTY: 711 Fax: (512) 867-7438. Medical Plan Benefits The amount of the monthly payment may fluctuate depending on the number of enrolled employees. Employees can check with their group benefits administrators for additional information. PDF City of Corpus Christi Employer | Blue Cross and Blue Shield of Texas Every day, we earn our reputation for generating sustainable cost savings, supporting members with innovative digital experiences and offering networks of providers dedicated to healthy . BCBSTX Provider Customer Service Numbers: BlueCard ® BlueCard is our out-of-area program that allows members from other Blue Cross and Blue Shield Plans to receive health care benefits when travelling or residing in another Blue Plan's service area. Precertification. Blue Cross And Blue Shield Of Texas' Blue Directions ... The resources listed below are available to help UT System employees and retirees understand the UT Benefits program and the various plan options and features. EPO managed health care plans provide for the payment of benefits only when the member utilizes providers in the BlueChoice Network. I went to a clinic, paid 80 plus dollars for a doctors visit and vowed to somehow, always keep my insurance. If you are a BCBSTX member and have questions about your health care plan benefits, check with your group benefits administrator or contact Customer Service at the number listed on your BCBSTX member ID card. AIM Specialty Health (AIM) is an operating subsidiary of Anthem, Inc., an independent specialty medical benefits management company that provides utilization management services for BCBSTX. Richardson, Texas 75082. Dental Customer Service Helpline 1-800-521-2227 Monday - Friday 8:00 a.m. - 6:00 p.m. Website www.bcbstx.com 24 hours a day 7 days a week Dental Customer Service Helpline Customer Service Representatives can: Give you information about Contracting Dentists Distribute claim forms Answer your questions on claims Please note that this number is used solely to receive calls from BCBS members seeking assistance and never to make calls to BCBS members. Please enter a valid phone number. Shop for Insurance. BCBS Federal Phone Number - FEP List Statewise Customer Service Precertification Mental Health/Substance Abuse Case Management Hospital; Alabama (800) 248-2342 BCBSTX Personal Health Assistants are available by phone toll-free at (800) 252-8039, Monday-Friday 7 a.m. - 7 p.m. and Saturday 7 a.m. - 3 p.m. This is only a brief list of the plan benefits. Sign in. 03/30/2020 Help Desk Wait Times May Be Longer Than Usual. Customer Service. Employees should check their benefit booklet or call the customer service number on the back of their ID card for specific benefit facts. This is NOT insurance. We're here to help you bring health care to your business and employees. Claims/Customer Service. For questions about your BCBSTX health plan, call Customer Service at the number listed on your BCBSTX member ID card. PPO/POS/Indemnity Plans 1-800-521-2227 8 a.m. - 8 p.m. CT HMO Blue Texas Plans 1-877-299-2377 8 a.m. - 8 p.m. CT HealthSelect SM of Texas Consumer Directed HealthSelect SM 1-800-252-8039 Monday - Friday, 7 a.m. - 7 p.m. CT Saturday, 7 a.m. - 3 p.m. CT Dental BCBSTX Personal Health Guide: 1-866-355-5999 Personal Health Guides are available to you 24/7. Sign in now with your Blue Cross and Blue Shield of Texas user name. Blue Cross and Blue Shield of Texas, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association 1. Identification Card . 08/06/2020 Blue Access for Employers Will Be Temporarily Unavailable Sunday, August 16. Learn about Blue Cross Blue Shield of IL, MT, NM, OK & TX culture, salaries, benefits, work-life balance, management, job security, and more. BCBSTX's Facebook page hosts discussions about health care and wellness topics, local events and customer service. I have called the customer service number 800-451-0287 and have been on hold for an hour. We invite you to learn how we are reshaping the way health care is delivered . Please note that this number is used solely to receive calls from BCBS members seeking assistance and never to make calls to BCBS members. Our philosophy is to serve as a resource that provides members with all the information and support they need to get the most from their benefit plans and to be as healthy as possible. ProviderFinder, or call the Dental Customer Service 888-907-7880. WELLNESS. BCBSTX Personal Health Guide: 1-866-355-5999 Personal Health Guides are available to you 24/7. 800-442-4607. Are evaluated solely on customer satisfaction, not the number of calls they receive. Every aspect of our extensive product portfolio is created with our members in mind. Customer Service General administration questions and inquiries 877-442-4207 AncillaryQuestionsTX@bcbstx.com Membership Processing Additions, changes, terminations Billing Adjustments, audits, billing inquiries Life, Accident & Critical Illness Claims Status of check or claim Benefits Manager Walkthroughs, technical support, password resets www.bcbstx.com . Customer Service Starting Sept. 1, 2020. If you have coverage through your employer, call the toll-free number on the back of your ID card. We invite you to learn how we are reshaping the way health care is delivered . Well onTarget is only available if the program has been purchased from Blue Cross and Blue Shield of Texas. Blue Cross Blue Shield of Illinois - Health Insurance Illinois. Home » Questions And Answers » I am a provider trying to get authorization. Email ecommerceservices@bcbstx.com. Included in Basic Coverage Value-added services to help you maximize your benefits. All comments and posts will be reviewed to ensure that they comply with our policies. Phone: Call the customer service number listed on your member ID card. Blue Cross and Blue Shield of Texas P.O. 03/11/2020 New Enhancement to Blue Access for Employers Auto Payments for Premium Bills Blue365 is a discount program only for BCBSTX members. name to both employers and their employees — a solid reputation for trust and reliability. We're here to help you bring health care to your business and employees. Talk to a licensed BCBSTX customer service representative. To find out if a health care provider is in the HealthSelect network, you can use Provider Finder ® or call a BCBSTX Personal Health Assistant toll-free at (800) 252-8039 (TTY: 711), Monday - Friday, 7 a.m. - 7 p.m. and Saturday, 7 a.m. - 3 p.m. CT. 800-528-7264. Blue365 is a discount program only for BCBSTX members. www.bcbstx.com . Moderation Policies: Connect is moderated by BCBSTX employees. 107 reviews of Blue Cross and Blue Shield of Texas "This is a good plan. Disease/Care Management Programs. Phone Number. We are proud to be partnering with Blue Cross and Blue Shield of Texas (BCBSTX) for the upcoming plan year. Our Texas-leading wellness program dedicated to your mental and physical health. Our Customer Service Philosophy; Health Care Fraud. It is recalculated each year and is subject to change. Find program details and resources on the HealthSelectShoppERS page. * Required. 1001 E. Lookout Drive. Some of the services offered through this program may be covered under the health plan you choose to offer. Mental Health/Substance Use Disorder Precertification. Register for Blue Access for Employers to gain access to a comprehensive online solution for benefit plan management. If your employer has already made the transition to claims processing through BCBSTX and you have received your BCBSTX ID card, you can view your plan-specific provider search by logging into Blue Access for Members .Alternatively, if you know which particular plan you are on and which . If you provide a phone number, an agent may call you to make sure that you received the information and to answer any questions that you might have. . SM. Sign in now with your Blue Cross and Blue Shield of Texas user name. BCBSTX dental products allow you to offer a quality, flexible dental plan at an affordable price, an important part of both . . The Behavioral Health program is available only to those members whose health plans include behavioral health benefits through BCBSTX. Every day, we earn our reputation for generating sustainable cost savings, supporting members with innovative digital experiences and offering networks of providers dedicated to healthy living. With over 90 years of experience, BCBSTX offers health coverage you and your employees can trust. Learn about insurance options for Individuals & Families or Employers, or get connected with your local Blue Cross Blue Shield company by calling 888.630.2583.. An Inside Look at Our Customer Service Centers. Well onTarget is a service mark of Health Care Service Corporation, a Mutual Legal Reserve Company . Blue Cross and Blue Shield of Texas (BCBSTX) today announced several enhancements to its Blue Directions private exchange solution for large employers, available now for the upcoming 2016 benefit plan year. If you have questions about a TexFlex FSA, administered by WageWorks, contact TexFlex Customer Care toll-free at (844) 884 -2364 . You can also call a BCBSTX Personal Health Assistant toll-free at (800) 252-8039, Monday - Friday 7 a.m. - 7 p.m. and Saturday 7 a.m. - 3 p.m. CT. All comments and posts will be reviewed to ensure that they comply with our policies. Claims/Customer Service. We apologize for any inconvenience. Contact ERS Get a free instant rate quote and apply online today for IL health insurance plans including individual and family health insurance, Medicare, short term health insurance and health savings account (HSA) compatible plans at www.bcbsil.com. I have it till 24 and then ..well .you know what hits the fan! 800-441-9188 . Customer Service is available by phone and email 8 a.m. to 5 p.m., Monday through Friday. Employees Retirement System of Texas. BCBSTX, the administrator for HealthSelect as of September 1, has tools you can use to get the care you need while avoiding surprise medical bills and unnecessary delays. Group Products. * Dental Network of America, LLC (DNoA) is a separate company that provides dental benefits for some BCBSTX plans. Scott & White Health Plan (HMO): 1-800-321-7947 Blue Essentials Access (HMO): 1-888-378-1633 24/7 BCBSTX Nurseline: 1-833-968-1770 For Claims Before Aug. 31: Aetna Website Coverage for treatments varies depending on the member's benefit plan. 800-442-4607. Moderation Policies: Connect is moderated by BCBSTX employees. Welcome! General Information: (972) 766-6900. Precertification. We appreciate your patience. Box 660044 Dallas, TX 75266-0044 Customer Service. TDD: (800) 735-2989 (for the hearing-impaired) Customer Service Numbers. . Box 660044 Dallas, TX 75266-0044 Customer Service. Secure, easy-to-use transactional features are designed to help you save time and reduce paperwork. Eligibility and benefits (out-of-state subscribers) 800-676 . I'm a Producer. 1-888-672-2583 Monday - Friday 9am - 4:30pm CST. Basic Coverage Medical insurance with prescription drug coverage (UT SELECT Medical and UT CONNECT Medical). Our Customer Advocates. The following types of content will be removed from the page: spam, personal attacks against other users and expletives. Every day, we earn our reputation for generating sustainable cost savings, supporting members with innovative digital experiences and offering networks of providers dedicated to healthy living. Customer Service Starting Sept. 1, 2020. Blue Cross Blue Shield of Texas has over five-thousand-seven-hundred employees in nineteen cities throughout the state. This will help you decide on your health care coverage during the Open Enrollment Period (OEP). BCBSTX providers are aware of the CMS and AMA service guidelines. Blue Cross and Blue Shield of Texas (BCBSTX), a Division of Health Care Service Corporation, is the largest health insurer in the state, providing more than 5 million members with comprehensive and affordable health plans. BCBSTX cares for its Texas communities including the statewide Care Van Program . Meet one-on-one with a trusted bilingual licensed agent to learn more about MyBlue Health plan. Twitter provides mobile alerts, wellness tips and customer service assistance. Under 65 New Enrollment: 866-514-8044 Monday - Friday: 8 a.m. - 8 p.m. CT Saturday: 8 a.m. - 6 p.m. CT Sunday: 10 a.m. - 2 p.m. CT: Under 65 Customer Service (Existing members with health insurance plans including HMO and PPO) The card offers a convenient way of providing important information specific to your coverage including, but not limited to, the . DNoA contracts with go2dental.com . BCBS Federal Phone Number - FEP List Statewise Customer Service Precertification Mental Health/Substance Abuse Case Management Hospital; Alabama (800) 248-2342 We're here to help you bring health care to your business and employees. If a provider is not in the network, you can nominate providers to the network. Blue Cross and Blue Shield of Texas. Blue Cross and Blue Shield of Texas P.O. Sign in name Password Remember me Contact Us. We're here to help you bring health care to your business and employees. At Blue Cross and Blue Shield of Texas, we understand that our role is more than handling insurance claims. 183 reviews from Blue Cross Blue Shield of IL, MT, NM, OK & TX employees about working as a Customer Advocate at Blue Cross Blue Shield of IL, MT, NM, OK & TX. Learn about insurance options for Individuals & Families or Employers, or get connected with your local Blue Cross Blue Shield company by calling 888.630.2583. Members can do some activities themselves through their self-service ERS OnLine accounts and can get information about coverage by contacting the benefits plan directly. Maintenance Notification: Blue Access for Members and quoting tools will be unavailable from 3am - 6am on Saturday, October 20. 200 East 18th Street Austin, TX 78701. The following types of content will be removed from the page: spam, personal attacks against other users and expletives. Home » Questions And Answers » I was just on a call with customer service regarding my group BCBSTX insurance, and they told me that they do not cover Gender Reassignment Surgery, per information I found Does this mean that my employer excluded GRS? Our pharmacy benefit manager with industry-leading cost-effectiveness and 24/7 customer service. Employees can tweet for help @bcbstx. The online platform's enhanced features include a new 'Pick-a-Plan' option that lets employers build a plan package from a comprehensive portfolio of designs, and transparency tools help . MEDICAL (prior to BCBSTX) For dates of service before the transition to Blue Cross and Blue Sheild of Texas. Members may contact BCBSTX Customer Service at (866) 882-2034 with any questions . Is there a better number to call for Inpatient hospital authorization? I'm an Employer. Customer service facilities are located in Abilene, Houston, Marshall, Richardson, San Angelo, Waco, and Wichita Falls. VISION. . OEP dates are November 1 - December 17, 2019. For customer service, call the toll-free number listed on your member ID card. Every day, we earn our reputation for generating sustainable cost savings, supporting members with innovative digital experiences and offering networks of providers dedicated to healthy living. Mental Health/Substance Use Disorder Precertification. 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